HotLine Manager HELP and FAQ

If you encounter OLE DB errors when opening HotLine Manager with your browser:

• Make sure that you have MDAC 2.1 or higher on your web server. You can download the latest version of MDAC at the following address http://www.microsoft.com/data/download.htm.
  CAUTION if using MS Access database ! MDAC 2.6 does not provide OLE DB Jet 4.0 components. You must download them from the same address and setup them separately, after installing MDAC 2.6.
• If even it doesn't work, take a look in the content of the Global.asa file. This file contains commented lines (begining with ' character) for using either OLE DB Jet 4.0 or ODBC drivers (see Setup instructions).
• If using Microsoft Access database, make sure that the web server account have read/write permissions on the "Database" folder.